Join the Team

Job Summary:

We are seeking a motivated, reliable, and customer-oriented Front-End Restaurant Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service, managing order processing, assisting in food preparation, maintaining cleanliness, and supporting day-to-day front-end operations. This is a hands-on role that requires multitasking, attention to detail, and a team-player attitude.

Key Responsibilities:

Customer Service & Front-End Duties:

• Greet and interact with customers in a friendly and professional manner.

• Take customer orders accurately and efficiently (in-person or via POS system).

• Process payments through cash, card, or digital methods.

• Hand over packaged food to customers in a timely manner.

• Answer customer queries about the menu, ingredients, or restaurant policies.

• Handle basic customer complaints or escalate to management if required.

Operational Support:

• Assist chef with basic food prep tasks (e.g., chopping vegetables, assembling dishes, preparing ingredients) as required.

• Restock front counter supplies and monitor inventory levels.

• Pickup supplies from nearby vendors or stores as directed by the owner.

• Ensure all takeaway and dine-in packaging materials are stocked and ready.

Cleanliness & Maintenance:

• Clean tables, chairs, and the dining area regularly during shifts.

• Perform end-of-day cleaning tasks, including wiping surfaces, sweeping/mopping floors, and sanitizing equipment.

• Wash dishes and kitchen tools as needed.

• Ensure trash is disposed of properly and bins are cleaned.

Additional Responsibilities:

• Follow all health, hygiene, and safety regulations.

• Attend team meetings or briefings as required.

• Open and close the restaurant as per shift schedule.

• Notify management of any maintenance or repair needs.

• Perform any other duties assigned by the restaurant owner/manager.

Skills & Qualifications:

• High school diploma or equivalent preferred.

• Prior experience in a restaurant or customer service role is a plus.

• Basic knowledge of food safety and hygiene.

• Good communication skills and positive attitude.

• Ability to multitask and work in a fast-paced environment.

• Physically able to stand for long periods and lift light items.

Work Schedule:

• Flexible hours including weekends, evenings, and holidays as needed.

Compensation:

• [To be discussed – hourly rate or salary based on experience]